eICS2.3.4 - App Store

With the eICS app, you can perform critical tasks using a proven subset of incident command tools to manage emergency situations and facilitate an effective response from wherever you are when a crisis arises.

According to your roles and permissions, you can:

. Create, update, and manage incidents
. Enter command center and other location details
. Assign ICS positions and track candidate availability
. Respond with availability, location and ETA
. View and add event log entries
. Update objectives
. Create, view, filter, and send messages to one or more recipients
. Assign priorities to messages, add messages to the event log, and attach photos
. Access Coordinated Response add-on features

Information entered in the app is immediately available in the eICS solution to keep everyone up-to-date and connected through the command or emergency operations center.

About eICS

eICS is a web-based operations and emergency management solution that facilitates planning for, responding to and recovering from minor disruptions and major disasters. eICS provides the tools necessary for the most effective response, as well as the means to complete reporting and comply with NRF, NEMSIS, HICS, NIMS and other accrediting agency standards.

A valid account is required to access this Juvare solution. Learn more at www.juvare.com.

Version History • Hyperlinks are now clickable in Event Log and Messages
• Technical improvements 2.3.4 May 18 What's new in version:

• Added a new feature to allow users to "pin" a log entry to the top of the event log.
• Updated the messaging process to limit message response to only direct recipients of a message. 2.3.3 12/03/2025 • New feature supporting use of custom operational periods for incidents. 2.3.2 07/16/2025 What's new in version

• Updated the resource request process. Resource requests now stay with the incident they are created for. 2.3.1 05/28/2025 • Added a search bar for messages in the Recipients screen
• Added a "Do not allow responses" option for messages
• Removed the Subject field from the New Message screen 2.3.0 02/25/2025 - Resolved issues with Incident Menu on iOS 18.1 2.2.3 10/30/2024 - Fixed an issue of missing Messages item under Incident menu on iOS 18. 2.2.2 10/14/2024 - Changed login flow
- Display ended incidents for Administrators
- Display ICS Chart as tree with search and filtering
- Added search and filtering to resource request lists
- Added Notifications screen
- Added Accounts, Groups, Organizations, File Library, and Ad-Hoc Alerts 2.2.1 08/15/2024 - Added the ability to use labels to categorize and identify event log entries.
- Added the ability to allow sharing of event log entry comments with facility group and/or coalition partners.
- Resolved an issue that caused the application to close when navigating back to the resource request list.
- Other minor fixes and enhancements 2.2.0 12/05/2023 - When enabled, Juvare Exchange can be accessed through the mobile app.
- Support for iOS 15
- Minor fixes and enhancements 2.1.0 11/22/2021 - When enabled, Ad-Hoc Notifications can be sent using the mobile app.
- Photos on the device can be attached when creating messages.
- Phone numbers added to the app are validated.
- Jailbreak Detection was added so the app can only be used on devices that pass validation. 2.0.0 06/24/2021 Here's what to expect with our latest release:
- Create tasks using templates
- Review and update tasks from the same screen
- Minor fixes and enhancements 1.9.0 06/11/2020 Here's what to expect with our latest release:
- Select to share with JX Networks when starting or editing an incident
- Minor fixes and enhancements 1.8.2 11/29/2019 Here's what to expect with our latest release:
- Fixed an issue preventing the delivery of some notifications
- Support for iOS 13
- Minor fixes and enhancements 1.8.1 11/05/2019 Here's what to expect with our latest release:
- Enhanced authentication with support for organization logins
- Faster app access with support for PIN setup
- Minor fixes and enhancements 1.8.0 04/29/2019 This release introduces a fix for allowing full navigation of the app when disabling notifications. 1.7.2 02/01/2019 This release introduces fixes and enhancements. 1.7.1 01/15/2019 We're excited to introduce Coordinated Response, an innovative add-on that allows you to share information with incident command at the health system, facility group, coalition, state or regional level. Contact your administrator to ask about enabling Coordinated Response for your organization.

This release also includes:
- Updated navigation
- Faster image uploading
- Minor fixes and enhancements

We'd love to hear from you. Please provide feedback through our in-app feedback feature. 1.7.0 12/05/2018 We're excited to share the latest release of our app, which introduces:
- Juvare branding and color scheme for a more modern look
- New launch icon 1.6.3 10/31/2018 - Implemented minor bug fixes and improvements 1.6.2 09/05/2018 - Performed general maintenance
- Implemented minor bug fixes 1.6.1 05/02/2018 - Enhanced application usability to improve the experience on large format devices.
- Updated the appearance of the solution logo and login page.
- Added perpetual access to the list of incidents through the upper left.
- Added a filter to help you select the facility when starting an incident.
- Enhanced facility notification controls.
- Added push notifications for incident objectives.
- Streamlined the process for retrieving contacts when sending notifications at the end of an incident. 1.6.0 01/31/2018 - Updated Event Log entries to allow adding events that occurred in the past.
- Added features and improvements to objectives, including the ability to view and select custom statuses, add comments when updating an objective's status and edit objective details (Name, Description, Assigned to, Priority, Operational Period and/or Status).
- Updated group messaging to enhance the selection of group and subgroup members as message recipients. 1.5.1 07/05/2017 Added messaging, which includes the ability to view, filter, respond to, create, and send messages. When creating messages, you can select the sender, recipients, and priority, send a copy of the message to email addresses, add the message to the event log, and capture and attach photographs. If turned on through device settings, notifications about received messages appear even when you do not have the application open. 1.4 10/05/2016 - Updated the app to employ the iOS Touch ID feature for faster login authentication.
- Provided guidance for when the current filter prevents a newly added objective from appearing in the list.
- Fixed several bugs. 1.3.2 11/30/2015